Yesterday I posted about how the Weekly Cinema website was “down” and that the future of those Weekly Cinema deals that many of us took advantage of was uncertain. If you bought your deal through Groupon, they have really stepped up to the plate – I am so pleased with their customer service! My full refund was already in my account!

Here’s an e-mail I got from them last night:


Hi Melissa,

Gary
Customer Support
support@groupon.com

If you purchased your deal from Buy With Me, the “future” is a little bit more uncertain, but it does sound like they are trying to do something:

Dear Melissa:


Thank you for contacting us. We are aware that the Weekly Cinema website is not available to redeem your codes from our promotion. We have been in contact with the Weekly Cinema team to resolve this issue immediately.


This is not a typical practice for BuyWithMe or our merchants, as we expect the best services and deals for our customers! We take immense pride in handpicking quality merchants with great offers that we all want to buy together. That obviously includes certainty of service.


We appreciate your patience while we iron out the details with Weekly Cinema. You will receive an email from us next week with a solution for your Weekly Cinema code.


Thank you for buying with us and we will continue to do our best to help you enjoy all the great stuff to do in your city.


Yours Truly,


The BuyWithMe Team

*This post may contain affiliate links. Please refer to my disclosure policy for more information.

A few weeks ago, I posted about a Weekly Cinema offer through Groupon and then Buy With Me where you could get 4 movie tickets for $20.  When I post deals, I am very careful about what I post and they are usually deals that I have already tried myself or that I have investigated and plan to try myself.  I bought 8 movie tickets from Groupon and 8 from Buy with Me through these promotions.  I redeemed four of the tickets without any problems.

I was looking forward to taking my kids to see Megamind this weekend and Tangled in a few weeks and was very disappointed when I logged into the site today to redeem tickets and saw this message:

Thank you for visiting Weekly Cinema.

A Hotline phone number to provide additional information about Weekly Cinema is being set up. Please provide your Weekly Cinema email in the box below if you would like us to email you when an update is available.
Otherwise, check the site later today for further updates. 

I am VERY disappointed.  I have taken advantage of several Groupon offers in the past and never had any issues.  For those of you who may have taken advantage of this promotion through a post from my blog or Facebook page, I am very sorry.  As I mentioned before, I checked this offer out beforehand and took advantage of it myself.  It was a legit offer gone wrong and I hope that it works out OK in the end for all of us.

Between working full time and juggling the activities of my two children, I don’t have a lot of time for shopping during the week and so I usually do all of my shopping on the weekend.  I was looking forward to going to Toy’s R Us this weekend to take advantage of the “Spend $35 on Hasbro games, get a $10 gift card” promotion that is advertised in their weekly ad.  Apparently, because the ad states “while supplies last, limited quantities” most stores are no longer honoring this promotion.  Again, a big disappointment!

I’m hoping that Black Friday deals come off smoothly and that this isn’t a sign of things to come!!

*This post may contain affiliate links. Please refer to my disclosure policy for more information.